Policy draft

Terms, Warranty & Returns

This page is a launch draft. Final warranty term, return address and legal entity must be added before public advertising.

Quotation validity

Prices, freight, MOQ and lead time are valid only when confirmed in a written quotation or proforma invoice.

Warranty

Warranty coverage depends on product model, sales channel and order terms. Damage caused by misuse, local carrier incompatibility or unauthorized firmware changes may be excluded.

Returns

International returns must be approved before dispatch. For low-value cross-border samples, return freight may exceed product value and will be handled case by case.